Contact information

Have a question about an order, product, shipping, or a return? We’re happy to help. Please email us and include your order number so we can assist you more efficiently.

Email
info@bakeluna.shop

We respond to customer inquiries on business days, Monday through Friday (U.S. Eastern Time). We typically reply within 1–2 business days.

Store Information
BakeLuna
https://bakeluna.shop

Business Mailing Address
PEYTON MITCHELL RY INC
56 W Main St
Yatesboro, PA 16263
United States

This is our business mailing address only. It is not a retail location or a return facility. Please do not send returned products to this address. All returns must be approved in advance. Contact us by email first, and we will provide the appropriate return instructions and address.

What to Include in Your Email

To help us resolve your request as quickly as possible, please include:

  • Your order number

  • The email address used at checkout

  • A brief description of your question or issue

  • Photos of the item and packaging, if your order arrived damaged, defective, or incomplete

Customer Service Hours

Monday–Friday: 9:00 a.m.–5:00 p.m. Eastern Time (ET)
Saturday–Sunday: Closed
U.S. federal holidays: Closed

Shipping Area

We currently ship to the 48 contiguous United States only.

Thank you for choosing BakeLuna. We appreciate your business!