Contact

We're Here to Help!

At BakeLuna, your shopping experience matters to us. Whether you have a question about a product, need help with an order, or would like assistance with shipping or returns, we're happy to hear from you.

Our customer support team is here to help make your experience with BakeLuna as smooth and enjoyable as possible.

Get in Touch

Email: info@bakeluna.shop

For faster assistance, please include your order number and the email address used at checkout when contacting us.

We typically respond to customer inquiries within 1–2 business days.

Customer Service Hours

Monday–Friday: 9:00 a.m.–5:00 p.m. Eastern Time (ET)
Saturday–Sunday: Closed
U.S. Federal Holidays: Closed

Messages received outside business hours will be addressed on the next business day.

Business Information

Store Name: BakeLuna
Legal Business Name: PEYTON MITCHELL RY INC
Website: https://bakeluna.shop

Business Mailing Address:

PEYTON MITCHELL RY INC
56 W Main St
Yatesboro, PA 16263
United States

Please note that this is our business mailing address only. It is not a retail store, product warehouse, or return facility.

Returns & Refunds

If you would like to request a return or exchange, please email us at info@bakeluna.shop before sending any items back.

Please include your order number, the item you wish to return or exchange, and the reason for your request. Our team will review your request and provide the appropriate return instructions and return address.

Please do not send packages to our business mailing address without prior authorization.

For more information, please visit our Returns & Refunds Policy.